Exchange and return policy

Exchange and return policy:

- Ensure that the product is safe and in its original packaging and has not been used. The company has the right to refuse to receive or compensate any damaged product that is not in its original condition.

We guarantee the return of any damaged product or error in the order.

The return period is three days from the time the product is received from the shipping company.

The buyer must contact customer service to coordinate via WhatsApp on the following number:

0541143358

The team will send you the shipping policy and return instructions via WhatsApp.

- Upon receipt of the product, we will refund the product price if it was paid for by electronic payment. This may take up to 14 days.

- Shipping and delivery fees cannot be refunded, unless the device is damaged, God forbid.

Perfumes are excluded from return and exchange due to the nature of the product and for your health and safety.