Exchange and return policy

Exchange and return policy:

- Ensure the product is in good condition, in its original packaging, and has not been used. The company has the right to refuse to accept or compensate for any damaged product that is not in its original condition.

- We guarantee the return of any damaged product, or any error in the order.

- The return period is three days from the time the product is received from the shipping company.

- The buyer should contact customer service for coordination via WhatsApp at the following number:

0545546425

The team will send you the shipping label and return instructions via WhatsApp.

Upon receiving the product, we will refund the product price if it was paid electronically. This may take up to 14 days.

Shipping and delivery fees are non-refundable, except in the unfortunate event that the device is damaged.

Perfumes and perfumed watch products are excluded from return and exchange due to the nature of the product and for your health and safety.